Our Services   

To align your technology strategy with your mission, Baywood Consulting creates a comprehensive Technology Roadmap by evaluating your current technology ecosystem to determine what to keep, consolidate, replace, and enhance. This process provides:

• An audit of necessary functionality and a plan for how to achieve your future state.

• An actionable blueprint with specific project phases, activity sequences, expected timeframes, costs, and change management considerations.

• You can then partner with our team to execute the strategy, leverage our assistance to find an implementation partner or implement the roadmap internally.

Ready to implement Artificial Intelligence? Baywood Consulting has developed an AI Maturity Model that helps identify where you are on your journey and what the next steps would look like. You receive a comprehensive AI Strategy Plan that includes:

• AI Governance model that matches your organizations needs, manages risk and allows for ethical adoption of the technology

• Identify small AI projects you can be implemented quickly without additional funding

• A prioritized roadmap of AI initiatives and a pilot integration plan

Baywood Consulting supports the adoption of new technology by understanding the unique challenges your team members face and developing a plan to include everyone. Our approach includes:

• Understanding where individuals and teams currently stand on the change management curve

• Establishing a training plan that directly addresses the challenges your team faces in adopting a new technology

• Implementing the necessary guardrails to ensure all team members feel secure on the adoption journey

Baywood Consulting is your advocate for vendor demos, system comparisons, and project planning. We translate technology and vendor jargon into plain language that allows you to make informed decisions.

Baywood Consulting understands both Salesforce Nonprofit products and has a proven track record of migrating clients from NPSP (Nonprofit Success Pack) to AFNP (Agentforce nonprofit cloud). The two products are very different under the hood but your mission remains the same. Our goal is to migrate your team onto the latest technology with the minimal impact.

• A pre-implementation roadmap and strategy planning

• Implementations

• Post-launch support

In a Salesforce solution, Salesforce becomes the source of truth and provides industry leading reporting and dashboards to see the entire breadth of your organization. At times this means integrating Salesforce with other applications in your ecosystem to ensure the data is all in one place. We are here to help and can provide solutions from leveraging 3rd party automation platforms (e.g. Make or Zapier) to configuring direct connections (e.g. Constant Contact) or custom built tooling. 

Baywood Consulting offers support for Raiser’s Edge Clients to assist with report building, staff training, and change leadership. We’ll handle complex customizations and third-party app integrations so you can get the most from your system.

Whether you need a migration partner or a more embedded partnership via staff augmentation, Baywood Consulting’s Blackbaud experts give you the experience, dedicated time, and specific skills you’re looking for, whenever you need it.

We dive into the technology, people, and processes that drive your data management. We take inventory of the data you collect, its inputs and destinations, and the technologies and workflows you use for data management. We establish and document best practices specific to your organization and support your data management efforts with ongoing help.

Baywood Consulting excels in ETL (Extract, Transform and Load) of data. We’ve handled countless use cases and enjoy the challenges of consolidating data from various sources into a single highly functional and actionable data set. Gives us a challenge!

Your decisions can only be as good as the data they are based on. We offer a whole range of services to data cleansing services to help you get the most out of your data. Since each customers’ data journey is different we sit down with your team to understand the requirements of your organization. 

We offer a full range of services to enable your organization to leverage AI for operational efficiency, more effective fundraising, and better program management. Our services include:

• Developing an initial AI strategy structured for your organization

• Leading the development of an AI Governance plan

• Optimizing your data and infrastructure to leverage AI solutions

• Implementing specific AI solutions across your technology stack

Baywood Consulting experts have the years of experience necessary to make informed decisions as your CIO. With Baywood Consulting serving as your CIO advisor, your nonprofit will navigate the current and future challenges in an ever changing technology landscape. 

When it comes to IT consulting services, Baywood Consulting fully integrates into your team. Our experts in Salesforce, Blackbaud, Hubspot, and other products can lead planning meetings, solution development, innovation strategy, and team request management and prioritization.